Privacy Policy - How We Handle Your Personal Data
Last Update: April 10, 2026
This Privacy Policy describes how we collect, use, store, and protect your personal data when you use fremdigital.com, interact with our services, or communicate with us. It also outlines your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR).
Who We Are
Frem Digital AS
Lerkeveien 10, 1384 Asker, Norway
Email: [email protected]
Organization number: 935 857 678
We are a digital marketing agency providing international services in digital marketing strategy, social media marketing, digital advertising, search engine optimization, online analytics, digital marketing consultation, and AI-driven marketing solutions.
Scope of This Policy
This Privacy Policy applies to the website fremdigital.com and any associated contact, booking, or newsletter tools we operate. It does not apply to third-party websites or platforms we may link to.
What Personal Data We Collect
Depending on your interaction with us, we may collect the following categories of personal data:
- Identity and contact data – Name, email address, phone number, company name
- Technical data – IP address, device type, browser, operating system
- Usage data – Page visits, time on site, clicks, referral source, navigation patterns
- Communication data – Messages submitted via forms or chatbot
- Marketing data – Newsletter subscription status, engagement metrics (opens/clicks)
We do not intentionally collect or store other sensitive personal data (e.g., health data, political opinions).
How We Collect Data
Your personal data may be collected through:
- Website forms (contact, newsletter, booking)
- Chatbot conversations
- Cookies and similar tracking technologies
- Email interactions via our newsletter platform
- Analytics and ad tracking toolsAnalyse- og annonseverktøy
We do not purchase data from third parties.
Cookies and Tracking Technologies
We use cookies and tracking tools to:
- Understand how visitors use our website
- Improve site performance and usability
- Measure advertising effectiveness
- Run remarketing and audience targeting campaigns
Tools we use include:
- Google Tag Manager
- Google Analytics
- Meta Pixel
- LinkedIn Insight Tag
- VisitorTracking
- TruConversion
- Plerdy
- Microsoft Universal Event Tracking Tag
We use Concord to manage your cookie preferences in compliance with the ePrivacy Directive and GDPR. You can find more details in our Cookie Policy.
Legal Basis for Processing
We process your personal data only where a valid legal basis applies:
| Purpose | Legal Basis |
|---|---|
| Responding to inquiries | Contractual necessity or legitimate interest |
| Sending newsletters | Consent (via double opt-in) |
| Analytics and site improvement | Legitimate interest |
| Advertising and remarketing | Consent (via cookies) |
| Security and fraud prevention | Legitimate interest |
| Compliance with legal obligations | Legal obligation |
How We Use Your Data
We may use your data to:
- Provide services or respond to your inquiries
- Improve our website functionality and user experience
- Analyze traffic and user behavior
- Send newsletters or updates (if you opt in)
- Run targeted ad campaigns (only with cookie consent)
- Maintain security and detect malicious activity
We do not use your data for profiling or automated decision-making that produces legal or similarly significant effects.
Marketing Communication
If you subscribe to our newsletter:
- Your data is stored and processed by Mailchimp
- You will receive occasional updates, news, or offers
- We use double opt-in to confirm your consent
- Every message includes an unsubscribe link
You may withdraw your consent at any time without affecting the lawfulness of prior processing.
Data Retention
We retain your data only as long as necessary for the purposes stated above.
Retention periods vary based on the context:
- Newsletter subscriptions: until you unsubscribe or request deletion
- Contact form inquiries: up to 12 monthss
- Analytics data: typically 26 months (in line with the maximum retention period for Google Signals data within Google Analytics)
- Legal records: as required by Norwegian or EU law
When no longer needed, your data is securely deleted or anonymized.
Data Transfers & Hosting
All personal data is stored and processed within the European Economic Area (EEA).
We use Hostinger (EU-based) for web hosting and do not transfer personal data outside the EEA. We do not use additional cloud platforms (e.g., Google Drive, Dropbox) for processing personal data.
Your Rights Under GDPR
You have the following rights under GDPR:
- Access – Request a copy of the personal data we hold about you
- Rectification – Ask us to correct inaccurate or incomplete data
- Erasure – Request deletion of your personal data
- Restriction – Limit processing in certain situations
- Objection – Object to processing based on legitimate interest
- Data portability – Receive your data in a portable format
- Withdraw consent – For any processing based on consent
- Lodge a complaint – With your local data protection authority
To exercise your rights, contact us at [email protected].
Do Not Track (DNT) Signals
Some web browsers offer “Do Not Track” features. At this time, fremdigital.com does not respond to DNT signals, but users can fully manage cookie preferences through our banner and settings interface.
Third-Party Services and Links
Our website may include links to third-party services or content. We do not control those platforms and are not responsible for their privacy practices. We encourage you to review their privacy policies.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in technology, regulation, or our services. The latest version will always be posted at fremdigital.no/en/privacy-policy. Significant updates will be communicated where required.
Contact Us
For any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us by email at [email protected].